Looking for more information?
SALES: Have a question about our products? Click Here
SUPPORT: Have a question about your water system or need installation help? Click Here
Have a question about your order? Please reply to the Order Confirmation email we sent you.
Looking for Usage & Installation Instructions? Click Here
Want to be an Ambassador? Please reply to the Order Confirmation email we sent you.
Want to give us feedback on our products or business? Click Here
Looking for a place to discuss issues related to our Referral and Ambassador programs? Click Here
Looking for an email address? Please use our Support Forum to ask questions.
We get questions in the areas of science, health, plumbing, product engineering, and order status, etc. It's impossible to have someone available to answer the phone at the moment someone might call, that is knowledgable in all these areas. That makes a phone call the least efficient way to get answers. When we eliminated our call center, which we operated for seven years, we were able to reduce the price of the AquaLiv Water System by $200. We are happy to answer any questions you might have, even by phone, which is why you can 'Request a Call' below.
Our Sales & Support Forum is monitored day and night, including weekends, which makes it the quickest way to get answers. Better yet, the most common questions have already been answered on the forum which makes those answers available right now. We believe everyone's time and money is valuable, so we strive to provide the best value in both product pricing and availability of information. Thank you for understanding.
Request a phone Call / contact us (U.S.A. & Canada only)
Please use the Sales & Support Forum to get answers day or night, usually within hours. Please allow 1-2 business days for a phone call.
Our management team and administrative employees work from home as most of our manufacturing and shipping processes have been outsourced to our suppliers. The below address is a home address. It is fine to send correspondence, but please do not visit. Thank you.
143 New Bedford Ave
Claremont, CA 91107